8 JULY 2020 As the world struggles with the recent events that all are surely aware of, there are events here that have rocked the very foundation of our country, and times are still very hard for many. The Coronavirus has not slowed surpassing three million confirmed cases, there are still thousands that have notContinue reading “Moving forward through the covid-19 storm.”
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Morale is as important if not more important in the casino industry than any other industry. The dynamics of this is so deep that it is a must to have a solid protocol in writing for all aspects of the business. Keeping guests happy begins with happy employees. Keeping happy employees begins with clear andContinue reading “Teaching a New Dog Old Tricks and the Importance of Morale – Part 2 of 2.”