Las Vegas has taken quite a step forward in reopening and the Entertainment Capital of the World has once again bounced back as it had before.
As seen in the picture above, the guests eagerly await the green light to reenter the MGM Grand and what a great day it was!
I’ve been thinking a lot about trust.
I’ve been thinking a lot about truth.
I’m trying to wrap my head around what I thought for fiftysomething years were the basics: If we’re going to climb a mountain together, we have to agree on what mountain we’re climbing, where it is, are there airports nearby to get in and get out, has it been climbed before and under what circumstances—you know, the facts.
We won’t necessarily know the exact temperature at the top, the weather patterns tomorrow or the next day, the precise condition of the trail at every turn, those sorts of variables. There are always unknowns ahead of us that we’ll discover together, but if we can’t start on the same page, how can we possibly agree on plans to address the unknowns?
I find these days truly unsettling, not just because there is a debilitating health…
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The next marketing strategies for the hospitality industry will all include touting their cleanliness strategies. However, for the loyal guest and the hardcore gambler, it’s a matter of when the doors open and not how great the reopening plans are.
Casinos across the country opened their doors and thousands of eager guests rushed to the slots and table games. The employees waiting on those guests were just as eager to see them there.
Guests Are Ready! Game ON!
Mississippi and Louisiana casinos opened this week giving the hospitality world of days to come. As I’ve stated in previous posts, there is a great divide in those what wish to go back to work, and those that fear getting sick. The latter also want’s to go back to work, but also wishes to stay healthy.
Where does that leave an individual that has chronic illnesses that is very susceptible to getting the flu and or COVID19? When the state tells them that it “might” be safe to go back to work, those that are in danger of getting COVID19 may not have a choice but to stay home. Then again, the state also tells them that if they don’t return to work when called, they will lose their unemployment benefits. The individual must decide between losing their unemployment benefits which pays for their food and water, but staying safe, or working to pay for food and water but risking their health. These are real dilemmas facing our hospitality workforce.
With the pandemic still very present and traveler’s ready to jump on a plane at any moment, there are a few surprising adaptations occurring.
One of the best options given for people to help protect themselves is the PPE vending machines put in various places at McCarran Airport. It’s tough these days to find dependable masks and reputable businesses that provide quality products.
As the traveler is usually in a rush, the PPE vending machines are a great idea!
Many states have began to reopen their non-essential businesses and there are numerous reports that are giving information concerning the number of cases rising and/or falling per state. This information is convoluted to say the least and one cannot determine the veracity and/or accuracy of reports.
Casinos in the entertainment capital of the world are taking steps to help ensure that they can better protect guests in many ways. Pictured below is a new sanitation station just outside of the gaming floor of one of the casinos on the strip.
In addition to sanitation stations, many Las Vegas casinos are installing self cleaning dividers on slot machines, as well as fiberglass dividers on table games as shown below in an Arizona casino.
Photo Courtesy of Malinda Miller
At the other end of the spectrum, we have another photo below of an opening of an Arizona casino with guests that don’t have a care in the world. Not a care for themselves or others.
Part IV to be released soon.
As businesses in the US continue to reopen, especially casinos, there is delight, fear, and optimism.