Month: August 2015
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PERCEPTION AND EXPECTATION
When guests arrive whether for business or pleasure, it is important to keep in mind that are unaware of a departments procedures. A procedures that is necessary may seem to be a miniscule step to the guest. In this instance, a potentially loyal guest could be lost. Communicate with the guest and let them know […]
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BOOTS TO BUSINESS MGM RESORTS INTERNATIONAL – AUGUST 2015 GRADUATING CLASS
Chaz Wellington – Gaming Professional @wellingtonchaz
Hospitality In Motion 